1. INTRODUCTION

This website is owned by Source Lingerie Ltd registered in England and Wales (company number 06980726) and will be referred to as ‘we’, ‘our’ and ‘us’ in this Internet Privacy Policy. Our internet privacy policy relates to the collection and use of personal information received from you on our website. By using this web site https://source-lingerie.com/ you agree to the Internet Privacy Policy set out on this page. 

Please read this Internet Privacy Policy carefully and if you have any comments, please email them to hello@source-lingerie.com

2. PERSONAL DATA COLLECTED AND WHY
COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

If you sign up to our newsletter we will never share your data with anyone else. We will only provide content which we believe to be relevant and of interest to you. 

EVENT, VENUE AND ORGANISER INFORMATION

If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:

  • Venue information: name, address, city, country, province, postal code, phone, website, geographical coordinates
  • Organiser information: name, phone, website, email
  • Event information: website, cost, description, date, time, image
IMPORTING EVENTS, VENUES AND ORGANISERS:

All data present within a CSV or ICS file and external URLs (for events, venues, organisers, and tickets)

Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)

Eventbrite Ticket information: name, description, cost, type, quantity

Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.  When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.

CASES FOR USING PERSONAL DATA

 

Analytics Purposes:

  • Verification of the user during website usage
  • Providing Technical Assistance
  • Sending updates to our users with important information to inform about news/changes
  • Customize the website to make your experience more personal and engaging
  • Guarantee overall performance and administrative functions run smoothly

Operational Purposes & Fulfilling Orders:

We’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.  We will also store comments or reviews, if you choose to leave them.

API KEYS

We make use of certain API keys, in order to provide specific features.

These API keys may include the following third party services: Google Maps, Facebook, PayPal, and Eventbrite (API key, auth URL and Client Secret).  All information (data) is retained in the local database indefinitely, unless otherwise deleted.

3. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like WooCommerce (see section 2. Operational Purposes) . If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. Cookies generally exist to make your browsing experience better. These cookies will last for one year. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WOOCOMMERCE GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

4. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, members of our team have access to the information you provide us. For example:

  • Order information like what was purchased and when it was purchased
  • Customer information like your name, email address, and billing information.

Our team and system administrators have access to this information to help fulfil orders, process refunds and support you.

5. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

WOOCOMMERCE SERVICES PAYPAL

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

MAILCHIMP FOR WOOCOMMERCE

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

FACEBOOK

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

YOUTUBE

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

INSTAGRAM

Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

GOOGLE WEB FONTS

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.  If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

6. WHERE WE SEND YOUR DATA

The data that we collect from you may be transferred and stored at a destination outside the European Economic Area (‘EEA’). Any example of transferring your personal data will be treated securely in compliance with applicable laws following this policy. By browsing and registering the Website and submitting your information during the purchase of Items or participation in competitions and other promotional activities, you are accepting to agree to this transfer, storing and processing inside and outside the EEA as stated above.

Visitor comments may also be checked through an automated spam detection service.

7. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata is retained indefinitely. We use this data so that we can recognise and approve comments automatically instead of holding them for moderation.

For users that register on our website (if any), we also store the personal information you provide in your user profile. Users can see, edit, or delete their personal information at any time (except changing their username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Therefore, it is the intent of Source Linger Ltd to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

We may (on occasion) post links to third party websites on this website. These third party websites are not screened for privacy or security compliance and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. We bear no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

It may become necessary for your personal information to be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights or property, users, or anyone else where their safety or rights are at risk.

 We may disclose information with others to protect against fraud or credit risk.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

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© Source Lingerie 2020. All rights reserved | Company no: 06980726 | Vat no: 980999741